Hosted words refer to the number of words in your projects across all the languages you’re translating to. If you’re translating 500 English words to 10 other languages, your total wordcount is 5,000, although Chinese, Japanese, and Korean are handled differently (read more here).

When you create a project, you can specify whether it is private or public. A private project only allows access to those people you invite to view its contents. Public projects are viewable by any person that accesses the project page.

You can do it in one of several ways: Invite your translators to Transifex, order translations from Transifex partners (e2f, Gengo, Lionbridge, and TextMaster), crowdsource translations with your user community, or even use machine translation. You can also use a combination of these methods across your various projects.

Transifex has monthly and annual plans. There are no setup/cancellation fees. If at any point you do not wish to continue your subscription, simply cancel your subscription and you will not be billed again in the next cycle. We do not offer refunds for past payments.

Simply sign up for a free account here, pick the Translator role on the Welcome page, and you are ready to go!

Collaborators are all the people involved with your translation projects on Transifex. This includes people from your company/organization, such as developers and project managers, as well as the translators and reviewers you work with. If you need more collaborators for your plan, please contact us.

When you sign up for the trial, you get free access to our Advanced plan with 500k hosted words. At the end of the 15 days, if you’d like to continue using Transifex, just enter your credit card info in the Subscription page in your organization’s settings and subscribe to a plan.

Yup! Just visit the Subscription page to upgrade or downgrade your plan at any time. If you are upgrading to a higher plan, you will be charged the prorated difference at the beginning of your next billing cycle. If you are downgrading, your subscription will be extended by the amount of funds credited in your account so far.

We accept a large number of credit cards, including Visa, MasterCard, Discover, American Express, and JCB. Payments are securely processed through Stripe.

Although Transifex’s current source code is no longer available to the public to collaboratively develop, test and extend its functionality, we continue to maintain an “Open Source” program with the intent of supporting organizations that have no funding, revenue, and/or commercialization model. Our OS program also supports our technology partners with distributed teams and limited localization resources. To understand whether you qualify for our Open Source program, please contact us.

Check out our documentation for more frequently asked questions, or send us a note through our contact form.